Privacy Policy

Effective Date: 01/01/2025
PW Solar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pwsolar.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, and other information you provide through contact forms or inquiries.
  • Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries or requests submitted via our contact forms.
  • To provide quotes or consultations related to our solar, battery, or EV charger installation services.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and protect against fraudulent or unauthorized activity.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information:

  • With service providers: Trusted third-party companies that assist us in operating our website or providing our services (e.g., payment processors, hosting services).
  • To comply with legal obligations: If required by law, regulation, or court order.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather usage data. Cookies are small text files stored on your device by your browser. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Your Data Protection Rights

Under applicable laws (such as GDPR, if relevant), you have the following rights:

  • The right to access the personal data we hold about you.
  • The right to request correction or deletion of your data.
  • The right to object to the processing of your data or request data portability.
  • The right to withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@pwsolar.co.uk.

7. How We Protect Your Information

We implement technical and organizational measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may include links to external websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@pwsolar.co.uk